Training: Developing your business communication skills - 22 May

Developing your business communication skills

22 May 2013 (1 day)
£395 + VAT per person - CMA members
£425 + VAT per person - Non-members 

Maximum of 8 attendees

This course provides practical tips and exercises to enhance a wide range of business communication skills to include:

  • building rapport with business colleagues
  • questioning skills
  • how to structure and manage meetings
  • closing skills
  • top tips for presenting new concepts
  • top tips for effective negotiation
  • dealing with client problems and when things go wrong
  • using email effectively

Suitable for: Those moving into a client-facing role for the first time, or those who would like a refresher in how to control and manage communication with clients and colleagues

> Book your place here

Related items:
> Find out about other courses run by the CMA
> CMA monthly digital breakfast events

Posted in Other Events
7thMay 2013

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